VOLUNTEER FAQ
Q: How many days do I have to volunteer and for how many hours?
A: We ask that each volunteer work at least three (3) shifts over the course of the tournament. This is divided into approximately four or five hour shifts.
Q: Can my children volunteer? Is there an age requirement?
A: Yes, children ages 13 years old to 17 years old can be a junior volunteer. Junior volunteers may work as Standard Bearers. CLICK HERE to download a Junior Volunteer Application.
Q: What does the volunteer fee cover?
A: The fee covers the uniform (one shirt, a hat/visor), preferred parking, credential for the week and meals during shifts. In addition you will have a one-time discount in the Merchandise Pavilion.
Q: How do I know my assignment?
A: We will send you a confirmation letter with your committee assignment and chairman's contact information within two months of us receiving your application.
Q: If I am no longer able to volunteer, can I receive a refund?
A: Yes, you will be issued a refund if you cancel before May 1, 2012. Please contact Karen Bryant at (205) 262-2815 to request a refund.
Q: Can I watch golf when I am not working?
A: Yes, your credential is valid for the entire week and we encourage you to do so. On days that you are working as a volunteer, before or after your shift, you are welcome to watch golf as a spectator. On days that you are not working as a volunteer, please do not wear your uniform.
Q: Can I be scheduled (shift assignments) at the same time as my spouse, friend, etc.?
A: We will make every effort to accommodate your scheduling requests. Make sure to list your request on the Availability Information Tab on your Volunteer Application.
Q: How do I know my schedule? And when will I receive my schedule?
A: You will submit your Availability Information on your application when you register. The form asks you to provide us your preferred days and times and will be used to create the master schedule for your committee. We hope to have schedules out to all volunteers by April 1, 2012.
Q: When will the uniforms be distributed?
A: Uniforms will be distributed at your Orientation Session in May of 2012.
Q: What do I do if my uniform does not fit?
A: You will be able to exchange your uniform at your Orientation Session in May or during the week of the tournament.
Q: How will I know what to do when I show up for my shift?
A: We will host an Orientation Session for each volunteer committee in May 2012. During the sessions, volunteers will learn general tournament information, committee specific information and pick up their uniform package.
For more information regarding volunteering, please contact Karen Bryant 205-262-2815 or Kbryant@brunoeventteam.com.
